Privacy Policy

This Privacy Policy describes how PeaceOut.ca (the "Site" or "we") collects, uses and discloses your personal information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have any further questions, would like more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@peaceout.ca.

Collection of personal information

When you visit the site, we collect certain information about your device, your interaction with the site and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as "personal information". See the list below for more information about the personal information we collect and why.

Device information

Purpose of collection: To accurately load the site for you and to perform site usage analysis in order to optimize the site.

Source of collection: Collected automatically when you access our site using cookies, log files, web beacons, tags or pixels.

Disclosure for marketing purposes: shared with our subcontractor Shopify.

Personal information collected: web browser version, IP address, time zone, cookie information, sites or products you visit, search terms and how you interact with the site.

Order information

Purpose of collection: to provide you with products or services in order to fulfill our contract, to process your payment information, to arrange shipping and provide you with invoices and/or order confirmations, to communicate with you, to review our orders for potential risks or fraud and, in accordance with preferences you have shared with us, to provide you with information or advertising regarding our products or services.

Source of collection: data collected from you.

Disclosure for commercial purposes: shared with our subcontractor Shopify.

Personal information collected: name, billing address, shipping address, payment information (including credit card numbers), e-mail address and telephone number.

Minors

The site is not intended for persons under the age of 18. We do not intentionally collect personal information from children. If you are the parent or guardian and believe that your child has provided us with personal information, please contact us at the above address to request deletion.

Sharing personal information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Shopify for our online store. You can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.

We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights in any other way.

Behavioral advertising

As described above, we use your personal information to provide you with targeted advertising or marketing communications that we think may be of interest to you.

We use Google Analytics to help us understand how our customers use the site. To learn more about how Google uses your personal information, please visit https://www.google.com/intl/en/policies/privacy/. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We share with our advertising partners information about your use of the Site, your purchases and your interaction with our advertisements on other websites. We collect and share some of this information directly with our advertising partners and, in some cases, through cookies or other similar technologies (to which you may consent, depending on your location).

[We use Shopify Audiences to help us show ads on other websites with our advertising partners to shoppers who have shopped with other Shopify merchants and may also be interested in what we have to offer. We also share information about your use of the Site, your purchases and the e-mail address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers that may be of interest to you.

For more information on how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") education page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can refuse targeted advertising as follows:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

In addition, you can unsubscribe from some of these services by visiting the Digital Advertising Alliance's unsubscribe portal at https://optout.aboutads.info/.

Use of personal information

We use your personal information to provide you with our services, which include offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed of new products, services and offers.

Legal basis

In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information under the following legal bases:

Your consent;

Performance of the contract between you and the site ;

Compliance with our legal obligations;

To protect your vital interests;

To perform a task carried out in the public interest;

For our legitimate interests, which do not override your fundamental rights and freedoms.

Data retention

When you place an order on the site, we keep your personal information on file until you ask us to delete it. For more information on your right to erasure, please see "Your rights" below.

Automatic decision-making

If you reside in the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), where such decision-making has a legal effect on you or significantly affects you.

Our subcontractor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or other significant effect on you.

The services that include elements of automated decision-making are as follows

Temporary blacklist of IP addresses associated with repeated transaction failures. This blacklist persists for a small number of hours.

Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

Sale of personal information

Our Site sells personal information, as defined by the California Consumer Privacy Protection Act of 2018 ("CCPA").

Categories of information sold:

Information about your use of the Site, your purchases and the email address associated with your purchase.
Instructions on how to opt-out of the sale;

Your rights

GDPR

If you reside in the EEA, you have the right to access the personal information we hold about you, to port it to a new service and to request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the details above.

Your personal information will first be processed in Ireland and then transferred outside Europe for storage and further processing, including in Canada and the United States. For more information on GDPR compliance of data transfers, see Shopify's GDPR white paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you reside in California, you have the right to access the personal information we hold about you (also known as the "right to know"), to port it to a new service, and to request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the details above.

If you wish to designate an agent authorized to submit these requests on your behalf, please contact us at the above address.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising, social media or content cookies. Cookies enhance your browsing experience by enabling the website to remember your actions and preferences (such as logging in and choosing your region). This means you don't have to enter this information every time you return to the site or navigate from one page to another. Cookies also provide information on how visitors use the website, for example whether this is their first visit or whether they are frequent visitors.

We use the following cookies to optimize your experience on our site and to provide our services.

Cookies required for store operation

Name	Function	Duration
_ab	Used in connection with access to admin.	2y
_secure_session_id	Used in connection with navigation through a storefront.	24h
_shopify_country	Used in connection with checkout.	session
_shopify_m	Used for managing customer privacy settings.	1y
_shopify_tm	Used for managing customer privacy settings.	30min
_shopify_tw	Used for managing customer privacy settings.	2w
_storefront_u	Used to facilitate updating customer account information.	1min
_tracking_consent	Tracking preferences.	1y
c	Used in connection with checkout.	1y
cart	Used in connection with shopping cart.	2w
cart_currency	Used in connection with shopping cart.	2w
cart_sig	Used in connection with checkout.	2w
cart_ts	Used in connection with checkout.	2w
cart_ver	Used in connection with shopping cart.	2w
checkout	Used in connection with checkout.	4w
checkout_token	Used in connection with checkout.	1y
dynamic_checkout_shown_on_cart	Used in connection with checkout.	30min
hide_shopify_pay_for_checkout	Used in connection with checkout.	session
keep_alive	Used in connection with buyer localization.	2w
master_device_id	Used in connection with merchant login.	2y
previous_step	Used in connection with checkout.	1y
remember_me	Used in connection with checkout.	1y
secure_customer_sig	Used in connection with customer login.	20y
shopify_pay	Used in connection with checkout.	1y
shopify_pay_redirect	Used in connection with checkout.	30 minutes, 3w or 1y depending on value
storefront_digest	Used in connection with customer login.	2y
tracked_start_checkout	Used in connection with checkout.	1y
checkout_one_experiment	Used in connection with checkout.	session
checkout_session_lookup	Used in connection with checkout.	3w
checkout_session_token_<<token>>	Used in connection with checkout.	3w
identity-state	Used in connection with customer authentication.	24h
identity-state-<<token>>	Used in connection with customer authentication.	24h
identity_customer_account_number	Used in connection with customer authentication.	12w

Reports and Analysis

Name	Function	Duration
_landing_page	Track landing pages.	2w
_orig_referrer	Track landing pages.	2w
_s	Shopify analytics.	30min
_shopify_d	Shopify analytics.	session
_shopify_s	Shopify analytics.	30min
_shopify_sa_p	Shopify analytics relating to marketing & referrals.	30min
_shopify_sa_t	Shopify analytics relating to marketing & referrals.	30min
_shopify_y	Shopify analytics.	1y
_y	Shopify analytics.	1y
_shopify_ga	Shopify and Google Analytics.	session
customer_auth_provider	Shopify analytics.	session
customer_auth_session_created_at	Shopify analytics.	session

 

The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they were downloaded to your device.

You can control and manage cookies in a number of ways. Please remember that deleting or blocking cookies may hurt your user experience, and some parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to get them through your browser controls, often found in your browser's "Tools" or "Preferences" menu. For more information on how to change your browser settings or block, manage or filter cookies, you can consult your browser's help file or sites such as www.allaboutcookies.org.

In addition, please note that blocking cookies may not wholly prevent the way we share information with third parties, such as our advertising partners. To exercise your rights or opt-out of specific uses of your data by these parties, please follow the "Behavioral Advertising" instructions above.

Do not track

Since there is no industry consensus on responding to "Do Not Track" signals, we do not change our data collection and use practices when we detect such a signal in your browser.

Changes

We may update this Privacy Policy occasionally to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons.

Complaints

As indicated above, if you wish to complain, please e-mail or post using the details provided in the "Contact" section above.

If you are dissatisfied with our response to your complaint, you can lodge your complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority here : https://www.priv.gc.ca/fr/

Last update: February 13th 2024

 

Mobile Terms of Service PeaceOut 

The PeaceOut mobile message service (the "Service") is operated by 9483-7945 Québec Inc. (“PeaceOut”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to PeaceOut’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of PeaceOut through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with PeaceOut. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18666958414 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other PeaceOut mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18666958414 or email info@peaceout.ca.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Last updated: February 24th 2024